A conflict between colleagues – specifically between you and someone on your team should only happen within the context of a disagreement about work. If you are the leader you need to resolve it as soon as possible.

Not only are you resolving the issue, you’re also role modeling how the team should react to and deal with conflict.

We suggest a coaching conversation as a great way to resolve the conflict. Step thoughtfully. This relationship with you is hugely impactful on every person in your team. You can be the difference to them feeling confident and happy at work, and able to do their best work, or feeling on edge, unsupported and stressed.

These are the steps: