There are few things an individual wants to know about less than a conflict between managers. This is never truer than when the conflict is between their boss and their boss’s boss. This moves the whole issue way beyond “not my problem” all the way to “makes us all nervous”, which is never good.

So, as the leader, there is no conflict more important to resolve than one with your own manager.

Again, we suggest a coaching conversation as a great way to resolve the conflict. But step lightly and thoughtfully. This relationship can be the difference between you feeling confident and happy at work, and doing your best work, and you feeling on edge and unsupported.

These are the steps: