Fundamentally, a diversity and inclusion strategy is a document outlining an organisation’s plan to achieve its diversity and inclusion goals. It’s a means of achieving the goals of creating a respectful and supportive workplace that attracts and retains a diverse workforce.  It leverages existing diversity and builds greater diversity to help meet the needs of the organisation, employees, customers, and community.

A good strategy tells everyone what you’re trying to achieve, how you’re going to get there, who does what, why it’s important and how you’re going to measure success and track progress.

It should be focused on what matters to your organisation, your employees, your customers, and the community. It should be inclusive, relevant, engaging, transparent, fair and positive.